Full-Time Office Manager - Well Construction Company

Hello, I'm Shane! I own a construction company and need a rockstar Office Manager / CSR! - Great English Required - Come be the voice of our company and grow your skills/knowledge to help us grow!

We are a fun, water well drilling contracting company located on the East Coast of USA, looking for members to join our growing virtual team! We are a young, fast-growing company with needs that will quickly grow. We take care of our employees and are looking to hire for the long-term.

Why work here?
- Paid holidays & flexible when you need time off
- Opportunity to learn a lot and personally grow
- Engaging work, different each day and opportunities to learn a lot
- Be a part of a fun team and help grow the company

Work Responsibilities:
- Customer Service - Answering phones and following up with customers
- Sourcing - Contacting vendors for quotes and searching the internet for parts we need for our business
- Backend - Working with Quickbooks and other software to keep track of our business

We need a friendly voice to answer phone calls. We would need you to speak with our customers, schedule appointments and dispatch our technicians to the job site. This would also include managing our backlog of clients (we are in high demand!), and keeping track of our equipment resources.

When you are not interacting with our customers, we would like you to help with sourcing. The right candidate will be skilled in searching the internet and leveraging our vendors in the industry to track down equipment, parts, and materials we need to get our jobs done and grow our business.

As a new business, we will have many other future needs to be met. An ideal candidate would have additional experience in any of the following areas and should be noted in the application:
- Bookkeeping / Accounting: Keeping Quickbooks up to date, chart of accounts, taxes, etc..
- Copywriting / Copywriter: Writing blog posts, emails, content for our website
- Managing websites: Wordpress, optimizing with SEO, adwords, and analytics
- Managing social media accounts and engaging with customers
- Project estimating and/or job costing
- Data analytics

Seeking a full-time candidate for a long-term position starting immediately. Schedule is 8:00 AM - 5:00 PM US EST time zone business hours on Monday - Friday (Graveyard Shift).

If interested in this position please submit an application at the following link:
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After submitting the above form please also submit an application to this post with a quick message indicating that you submitted your application, so you have a reference to this job. Thank you!


[Role Competencies]
- Stellar English communication skills (both spoken and written)
- Can talk and type at the same time
- Strong research skills
- High integrity
- High attention to detail
- Highly organized
- Prioritization skills
- Proactive
- Resourceful
- Skilled with Excel

[Technical Knowledge / Company Software]
- Gmail, Google Calendar
- Google Drive, Sheets, Docs
- Microsoft Excel
- Slack
- Zoom
- ClickUp
- Please let us know if you have knowledge in any other software that might be useful

[Core Activities]
(For this role… opportunity to change roles in the near future)
- Research methods of growing the company with software and processes and provide recommendations on improvements
- Implement software stack and help establish business processes
- Answering the company phone line
- Communicating with customers and suppliers
- Scheduling customer jobs
- Help us grow by finding equipment, parts, materials, and potential employees
- Invoicing customers