E-commerce Manager

Do you stand out from the e-commerce crowd? Are you an outstanding e-commerce all rounder who is seeking a company that appreciates your skills, loyalty and give you autonomy to make real decisions ? ...

Then get ready for an exciting position that will reward your abilities & drive with long-term success & happiness.

The Australian & NZ E-commerce Manager is in charge of growing and maintaining a growing e-commerce business for an exciting global niche furniture/homewares brand - ambient lounge® He/She should drive and improve the customer experience, manage order fulfilment, systems and technologies - as well as having a good general grasp of all things e-commerce such as google Analytics, Adwords, Social media marketing, SEO content etc.

He/She must positively collaborate with other teaUpgrade to see actual infombers in both PHP and Australia to sync market and customer activity. The E-commerce should be capable to work in a fast paced, remote and digital environment, not needing constant supervision.

He/she must be an enthusiastic & goal-oriented, working towards the improvement of the e-commerce business. A technology-savvy professional is expected to have strong understanding about all things digital and it would be a bonus if they shared a love of interior design or pets. Any skills in digital design would be looked on favorably for the role.

The E-commerce Manager should be a person with initiative, loyalty and positive energy that will help drive a remote team of talented individuals. He/She needs to have a pleasing personality and excellent communication skills to handle B2B and B2C, customers, partners, internal and external parties.

Main Responsibilities

Drive, Maintain & manage e-commerce website/s (with a team)
Understand product knowledge & respond to live customer chats (with a team)
Answer real-time customer calls (with a team) and make some outbound Upgrade to see actual infodit & update product listings so that they are beautiful & effective
Manage product inventory and forecasting (with team)
Develop strategies on how to better promote and sell the products via a digital funnel (such as content strategies)
Develop strategies on how to improve customer experience and e-commerce journey
Develop strategies on how to improve internal processes
Analyze website activity & customer Upgrade to see actual infoe up with monthly reports and key insights
Conduct competitor and market research
Manage other online platforms connected to the e-commerce platform

Qualifications:

A graduate of marketing/communication/advertising/business management or any relevant e-commerce course
At least a 2 year-experience in digital marketing/ e-commerce is preferred
Excellent oral and written communication skills
Basic graphic editing Upgrade to see actual infoitiative & drive.
Ability to use and understand Google marketing tools
Grasp of SEO & SEM.

Urgency: ASAP! Position available immediately.
Location: REMOTE
Work Hours: 7am-4PM (PH time)
Full time.

For applications, please send your CV/Resume to Upgrade to see actual info