Research & Sales Administrative Coordinator

A Unique Job With a Great Company

Do you want an exciting job you love, working with other superstars? Are you excited by making a real difference with our team? Join us as our Research & Sales Administrative Coordinator!

We’re a unique and innovative marketing technology & services company… And we’re growing!

Our Research & Sales Administrative Coordinator position is a key role in our company, because you’ll provide critical research and administrative services to support our Sales and Operations teams to identify the customers who will most benefit from our services and as a result, help us continue to grow. You will also serve a second role as Online Systems Manager (OSM), in charge of the online tools we use to service our clients, as well as promote our own services. You will provide back-up when other OSMs are on vacation or to help out with short-term workload spikes.

What Do We Do?

Our company has offers marketing technology and services to attorneys. We've created a proprietary combination of technology, marketing creative, and business processes that allow lawyers to plug in to our systems very quickly, and stop worrying where their next client will come from. Our customers are great people who are a pleasure to work with – and we become real partners to their business, helping them meet their goals by providing something they want and need.

What Will You Do?

As a Research & Sales Administrative Coordinator, you will perform a variety of activities, including:

1) Web research
2) Data entry
3) Calendar bookings
4) Other related activities, to be determined

As an Online Systems Manager (back-up responsibility), you will do two things:

1) Work directly with our US-Based Client Services Managers to configure and maintain systems to deliver marketing services to our clients. Our Client Services Managers work directly with our attorney clients, and you'll support them in that effort.

2) Assist with configuring marketing systems for our own marketing campaigns - the ones which bring customers to us. You'll help manage our marketing automation, email campaigns, website, blog, webinars, etc.

While this is not a programming job, you should be comfortable with the basic configuration of online tools. If you are comfortable deploying a Wordpress site, including adding themes and plugins, and doing basic HTML/CSS then you'll do fine. We can teach you all the other systems. If you're not completely comfortable with this level of technical configuration, then this probably isn't a fit.

If you are experienced with configuring marketing automation systems (such as Infusionsoft, Office Autopilot/Ontraport, etc) then you are very qualified.

Working With Us

Our Headquarters is in San Francisco, CA; our Philippines office is in Davao City.

This is a full time position. Applicants are expected to not have any other employment, freelance or otherwise.

Our Hiring Process

Our hiring process is different. That’s because we’re serious about a long-term partnership with you, and we’re willing to put in the time up front to ensure it’s a fit for both of us. That also means you’ll need to put in extra time as well, but as a result you’ll know whether this is the place for you.

Our process is designed to find superstars who want to work with other superstars. People interested in a fundamentally different organization where everyone is motivated for excellence, and everyone gets to work on things which make the most of their abilities.

But, you can’t tell who’s a superstar from a resume, and it doesn’t come across in a short interview either.

So our process is designed to let you get to know us, and us to get to know you, before we move on to meeting in person or via video call. We typically screen over 130 applicants before we hire someone because we’re looking for the best candidate – and one who’s also motivated to work with top-performing colleagues.

As you read this process, do not get intimidated. The first steps are intended to give you a picture of who we are and what we do, so you can get a feel for what it’s like working with us. As the process goes along further, it gets more personal. If it’s a fit then rest assured you’ll have more than enough time to get all the information you need and speak personally with us to make a good decision for you.

Step 1. First, you’ll fill in an application, with a little information about you. As a part of this application, you’ll be asked to answer a few questions. COMPLETE THE APPLICATION AT THIS LINK:
https://practice-alchemy.workable.com/j/8E5697521E


Step 2. If your application looks like a fit, we may ask you to send us a quick video introducing yourself (60-90 seconds) so we can get a better idea of who you are. We don’t care about the quality of the video, we just want to see how you communicate since you’ll be working Davao City and communication with the US team is very important for success in this role.

Step 3. A member of our staff will reach out to you to request other information, do a telephone or Skype screening call, and discuss next steps.

You should not contact the company outside this process.

Requirements

* You have excellent written and spoken English skills.
* You have a college or advanced degree.
* You’re organized, and like staying organized. If something isn’t organized, you look for a way to systematize it.
* You are comfortable asking questions when you don't understand something, and if you aren't getting the answers that you need, are comfortable following up until you get the information you need.
* You must be detail-oriented, and able to follow our processes to ensure a gold-standard experience for our customers.
* You like working on a team, and keeping in touch with the team regularly even though you are not physically in the same office.
* You are known for being professional, dependable and punctual.
* You are willing to pitch in with other needs as the company grows. This means helping out with 'whatever needs to get done' in order to wow our customers.
* You don’t take things personally, or get offended easily, when getting feedback. Rather, you use it as an opportunity to learn and do better. If you are easily offended then this is not a good fit for you.
* You’re comfortable motivating yourself to get things done. Our culture is that we expect everyone to manage themselves (with appropriate guidance and full information). We don’t micro-manage. This means that self motivated people thrive, and people who want to coast won’t last long.
* You expect excellence, both from yourself and from your co-workers.
* You’re curious, like the idea of stretching a little, and love to learn

TO APPLY, COMPLETE THE APPLICATION AT THIS LINK:
https://practice-alchemy.workable.com/j/8E5697521E