Customer Service/Call Center Representative [Great Pay/Great Team]

Moving Syndicate customer service and call center representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation.


They often have the following responsibilities:

Take customer calls and provide accurate, satisfactory answers to their queries and concerns

De-escalate situations involving dissatisfied customers, offering patient assistance and support

Call clients and customers to inform them about the company’s new products, services and policies

Guide callers through troubleshooting, navigating the company site or using the products or services

Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

Collaborate with other call center professionals to improve customer service

Help to train new employees and inform them about the company’s customer management policies

Collaborate with potential hires/contractors

Answer all calls in a timely manner.


To Apply for the job:
1. Send me a message with a few sentences on why you would like this position.
2. Change the subject like to "I Want to Work for You [Insert the name of our company] - Call Center Representative"
3. There will be a short skype call between us and video will be required.
4. Let us know how many years of Customer Service/Call Center Representative experience you have.
5. Please send a voice memo of you saying "Hello, thank you for calling, please allow me to place you on a brief hold while I gather that information for you."