Administrative and Operations Support Specialist

Job description

We are looking for a dedicated Administrative and Operations Support Specialist with the following skills:

Required:
-Fluent in english, able to converse perfectly over email and chat with customers
-Strong familiarity with basic accounting practices such as auditing expense reports, monitoring inventory spreadsheets, generating spreadsheets to manage expenses and operations costs
-Familiarity with Zendesk or Freshdesk automations, managing contacts, companies, profiles, and quotes
-Ability to write to quickly draft dozens of emails daily to customers with ease utilizing templates where necessary
-Able to type quickly and move through multiple software applications seamlessly
-Able to recognize processes that are inefficient and propose/implement solutions
-Access to 24/7 internet without downtime problems
-3+ years of experience with remote work and a strong history of high quality remote work

Strongly Preferred:
-Strong familiarity with Quickbooks for being able to set up bills, log receipts, and audit expenses
-Knowledge of Freshsales and its use
-Use of Slack/Trello/Notion for daily workflow management
-Familiarity with any of the listed skills will be helpful (please tell us what you are great at!): SMM, SEO, Email Marketing, Lead Generation, Wordpress, Content Writing, Google Ads, Graphic Design, Automation, Video Editing, Bookkeeping, Cold Calling, Web Development
-Able to periodically converse with customers and team over the phone

This is a full time role with a set amount of pay. With a great bonus structure.

MUST APPLY WITH VOICE OR VIDEO FILE AND RESUME

The company headquartered in Ohio, so it is on Eastern Standard Time. Work Hours are semi-flexible between the hours of 9:30am Eastern Standard Time and 8:00pm Eastern standard time on a regular basis. The work is up to 5.5 days a week, or 40-50 hours per week.