Phoenix Support Services

Website Project Manager

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

TBD

DATE POSTED

Jan 05, 2021

JOB OVERVIEW

Phoenix Support Services, located in the Philippines, is the support center for Advanced Digital Media Services, a startup U.S. company. We will be providing SSS, Phil Health, Pag-ibig plus HMO after 90 days of full-time employment.

You will be responsible for the day-to-day management and smooth operation of various WordPress website projects. This position requires a high degree of customer service. as you speaking with our valued and hard-earned clients in the United States so your english must be excellent. You are they liaison between the clients and our development team. You will be in charge of website projects from start to finish so you must be able to communicate effectively with our clients to get their content, feedback, ideas etc.

We have very detailed processes to follow to ensure websites and content development is produced with quality and consistency. All you will have to do is follow a check off list for each task list and make sure the developers and/or content writers under you do the same and be sure tasks move to the right team members as quickly as possible and all necessary deliverables for a project are completed and submitted on time. Having knowledge of the WordPress website design and development process is important as you will be overseeing the development of many websites. Someone who is familiar with proper design and development will be considered for the position first.

As a Digital Project Manager, you should also use your communication skills to collaborate effectively with various team members and our clients, you must be detail oriented with strong management skills to ensure that the work process flows smoothly, and that our clients are EXTREMELY satisfied. Ultimately, you should be able to manage and make sure that all the tasks that are required each month by our team members are properly implemented to increase high customer satisfaction.

We utilize the ZOHO CRM. Experience using the ZOHO platform is a plus but not necessary as we will instruct the right person. You will need to be able to work in a team environment.

We are hiring for remote work to begin then moving to an office in Metro Manila Area.

Responsibilities include:

Provide end-to-end project management
Monitor content creation process (blogs and service pages)
Manage website creation and launching
Schedule team meetings
Highlight potential risks or roadblocks and act proactively to resolve issues
Seek opportunities for improvement and suggest new processes
Communicate with the team and ensure all members are on board with delegated tasks

Requirements:

Be willing to relocate to our office
Responding quickly to communications
Communication and team management skills
Be available each weekday for conference calls with team members
Be available to work in U.S. MST time zone
Installation of required apps on smart mobile devise
Proven work experience as a Digital Project Manager
Hands on experience with project management software
Familiarity with Content Management Systems and HTML/CSS
Understanding of SEO and Google Analytics
Solid technical background
Excellent organization and time management skills
Proper English writing skills
Able to work in a team environment

*Experience in marketing management, SEO, technical writing, social media marketing, etc. are very helpful in securing this long-term position with our company. Having a BS in Computer Science, Digital Marketing or relevant fields is helpful. The more of these demonstratable skills you have the more you will be considered for the position.

You can learn about the company we support by searching Advanced Digital Media Services.

Must Answer: • How do you keep yourself updated with the latest news and updates in digital marketing industry? • How much experience do you have in the industry and what are your best completed projects? • What is the largest size team you have managed?

NOTE: Answer these questions separately in the beginning of your application letter along with your preferred salary range.

Thank You

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