We are looking for experienced customer service reps for shopify dropshipping store

We are looking for experienced customer service reps for shopify dropshipping store to handle the following:

- phone calls (receiving calls and placing calls)
- emails
- live chat
- supplier/vendor relations
- order entry
- backorder management
- follow up sales calls
- closing sales
- solution selling
- finding alternative products for people if the product they're looking for is out of stock
- processing shipping tracking information
- dealing with freight companies to ensure smooth delivery
- upselling accessories or services after the sale to the customer
- updating product descriptions if something is off
- managing our social media accounts for communication with customers or leads

Applicants must have the following characteristics and skills:
- maintaining a positive helpful attitude
- fast learner
- team player
- great communication skills
- professionalism
- speak English fluently

If you feel like you're a good fit for this position, please record an AUDIO FILE and upload to dropbox, google drive, or other cloud platform and answer the following questions:

- what is your past experience?
- have you worked on dropshipping stores in the past? any that sell high-ticket?
- what is your home situation like?
- home office
- computer
- internet speed
- distractions (children, family, etc.)
- are you available immediately for full-time work?

The pay starts at $3/hour 40 hours per week. We pay via Paypal twice per month.

Please put a link to the audio file in your application.