Virtual Assistant / Customer Support

We are looking to expand our virtual team to the Philippines. He/she must have an in-depth understanding of software and technology along with English and American culture.

About the company:
The Farm is a flexible shared office spaces and event venue operator that provides a range of services from office solutions to companies, freelancers to start-ups for small/large enterprises.

The Farm was founded in 2014 with its location at 447 Broadway and has grown to three separate locations in NYC. Backed by a large private equity group committed to a global expansion, The Farm is on track to become a major player in the Upgrade to see actual info has earned designation as the #1 Coworking Space in Time Out New York’s “Best Coworking Spaces in NYC and has been featured in Forbes, INC. and New York Times.

Duties/Responsibilities:
- learning our products and services,
- providing customer & tech support, and lead qualification via live chat and email,
- implementing sales marketing processes with technology and assisting on process optimizations,
- 3rd party lead generation websites' update and maintenance on a weekly basis.

We will hire and train individuals to conduct outreach and other recurring tasks which will help to optimize all day-to-day processes of the company.

Requirements:
- At least 2 years of experience working remotely
- Working experience with or at a US company is a plus
- Excellent spoken and written level of English (preferred C2)
- Typing speed must be above 45 WPM
- Prior start-up culture is a plus
- Ability to meet deadlines and report to superiors
- Must know how to use Google Sheets and other Google Drive apps
- Must be tech-savvy

Salary terms: Pay-out weekly
Benefits: Paid Time-off (PTO), HMO, and 13th Month Bonuses, SSS Benefit

To Apply:
1) First, please spend two minutes filling in this simple Google form attached below
2 Please remember to use the reference number: “1229nojk172”
3) Once you've completed the form, we will contact you to schedule the first interview!

Form Link:
Upgrade to see actual info

We look forward to starting the conversation with you!