Customer Support Specialist Assistant Manager

We are a busy start up company looking for a Customer Support Specialist. This person would promptly answer support tickets and help customers with their orders. They would also be taking inbound calls and placing outbound calls. They would also engage in live chat with customers and moderate our social media pages. Ideal candidate has experience in handling customer refunds and complaints in a professional manner. 3 to 5 years experience in a call center or in a customer service environment desired. Thank you for your interest! To apply for this job please answer the following questions!

What makes you the best fit for this position?

What stood out to you about this position?

Tell me a bit more about your customer service experience?

What is the most important trait a Customer Support Representative must posses?

Tell me about a time you dealt with a difficult customer?

Tell me about a time where you went above and beyond for a customer?

Finally, I would like you to create a short 3 to 5 min Youtube video where you introduce yourself, tell me about your experience, and why you are the right fit for the job!

Please send all responses to Upgrade to see actual info you can send answer these questions and create the Youtube video and send it to me you will be considered for an interview.

Thank you!