Virtual Assistant (Customer Service, Data Entry, Marketing)

Summary:

Our 11 year-old, family owned, insurance brokerage is looking for a full-time virtual assistant to help us with routine customer service and data entry tasks.

Required Availability:
We are looking to fill two positions. The hours for position one are 7 am to 3 pm PST and the second one is 12 pm to 8 pm. Please consider the current time difference and potential change in time difference during daylight savings.

Preferred Additional Availability:
Sat 9 am to 2 pm

Minimum Requirements:
- Internet Speed: 10 Mbits/sec down, 5 Mbits/sec up (if your current speed doesn't meet this requirement, we can discuss reimbursing for you an upgrade)
- PC with a minimum 8 GB of RAM, webcam, noise-canceling headset. Applicant will share PC Benchmark test (we will consider supplying highly qualified applicant with upgraded hardware)
- Ability to work consistent 8 hour shifts without major interruptions and privacy concerns (you will be handling sensitive information that should not be heard/seen by others)
- Desire to work in this position long-term.
- ENGLISH PROFICIENCY: C2
- Basic Knowledge of Office 365 products, including Word, Excel, PowerPoint, Outlook
- Strong written (email) skills

Preferred Skills:
- Extensive knowledge with Excel (Formulas, Macros)
- Experience with Teams and SharePoint
- Experience in talking with clients and vendors over the phone
- WordPress/Blogging Experience
- Social Media Marketing Experience

If you feel that you lack any skill/experience above, are you confident that you can learn the skill quickly while on job?

How your first few months will look like:

Due to a steep learning curve that is involved with this position, we aim to find someone that is willing to continue learning and growing in this position for years to come. If you don't foresee being able to work for our company beyond 12 months, please don't apply. We like to run our agency like a family. Our employees are our friends and we will look for the same in all future hirings. If you are a good fit for our agency's needs, we anticipate you to remain part of our team for years to come.

To apply, please fill out the following questionnaire:
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Thank you!