The Tele-Sales Specialist makes sales calls on assigned groups of customers via telephone and e-mail to establish and qualify clients/prospects. Establishes, maintains, and expands client lists and keeps daily record of calls and information requests sent. Takes orders, closes sales, and prepares appropriate documentation. In addition, responsible for revenue budget achievement, meeting client quotas, reaching account goals on a monthly, quarterly and/or annual basis, expanding sales, and ensures positive long-term relationships and high potential for repeat business with customers.
Essential Job Duties and Responsibilities Job Duty Make outbound calls and receive incoming calls and correspondence to achieve sales closes, call and touch-point goals Deepen relationships with existing customers, which may include any expanding clients purchased by customer Expand customer base and customer distribution as process well as troubleshooting product complaints Continue to add clients purchased by customer Meet or exceed clients' goals for sales, distribution and promotional volume by working all related departments Utilize appropriate sales materials and data to deliver fact-based solutions to customers