Customer Service Representative

RESPONSIBILITIES:
1. Answer questions and manage comments on Facebook.
2. Answer inbound calls and resolve customer concerns in a timely manner.

QUALIFICATIONS:
1. Experience in Customer Service for any US account (Phone Support).
2. Experience in Social Media management/moderation.
3. Excellent communication skills both oral and written.
4. Versatile: Willingness to be assigned to different tasks.
5. Ability to learn new systems and tools.
6. Knowledge in Ring Central and Time Doctor (preferred but not required).
7. Full-time position and must be available to work from 10 PM - 7 AM PH Time, Monday – Friday.

*There is a 3-month probationary period, which could lead to a long term opportunity depending on performance.

APPLY EITHER BY:
1. Fill out our application form (Will Receive Priority Consideration): Upgrade to see actual info
a. Select "Customer Service Representatives" in the Job Opening field.
OR
2. Email us at Upgrade to see actual info
a. Subject: CSR + Favorite food (Example: CSR + Pepperoni pizza)
b. Include the link to your onlinejobs Upgrade to see actual infoTE: If you are selected as an interview candidate, you will still need to complete our applicant form: Upgrade to see actual info

* Applications through onlinejobs, will not be considered.