WANTED: Customer Service Specialist for Australian Sports Company!

Want to work in an Australian sports company, helping people to play sport?

This is a full-time role 8am-4pm Philippines Time (UTC +8) 40 hours a week, from Monday to Friday.

We are looking for someone that has experience with customer service and is looking for a long term role.

Requirements
- Fluent in English Written and spoken (5 star rating)
- Is online and available 8am to 4pm PHT time Monday - Friday (yes you'll need to be online and available for this entire period - and no other engagement/s, no other clients)
- Have 2 years of customer support or social media experience

Front-End Customer Service
- Respond to customer email enquiries
- Respond to Live Chat enquiries on our website
- Email updates to customers every 12 weeks
- Post on our FB group for teams looking for subs every day
- Manage our MeetUP group by creating events and replying to enquiries
- Respond to social media enquiries
- Schedule fixtures each week for each sport
- Use our software to send game notifications out each Friday

Salary and Benefits Package
Base salary of ?25,038 per month (after paid probation period), depending on qualifications, experience, and performance during the selection process.

*** TO APPLY FOR THIS POSITION: ***
(1) Reply in the subject field with your full name followed by “Loves Sport!” eg “Lebron James Loves Sport!”. Applicants WILL NOT be considered if they do not reply with that subject line.

(2) Please include what your favourite sport is at the start of the application.
Then list your previous work experiences and what you learned within those jobs (including relevant software skills)
At the end include why you would like to work for a sports company.

(3) They will then be asked to join a video chat via Skype where a series of basic questions will be asked.

(4) Once we deem you're suitable for the position training will start Upgrade to see actual infoeers
Sam