WordPress Project Manager/Customer Services

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TYPE OF WORK

Full Time

SALARY

50 hrs/week ($4USD/hr)

ID PROOF

60

DATE POSTED

Dec 14, 2019

JOB OVERVIEW

Working for a leading WordPress support company as a Project Manager monitoring a support ticket system for a global client base and scheduling requests from support tickets for a team of developers using asana.com (project management software).

When scheduled tasks are completed by the development team, you will be responsible for checking the work and then replying to the customer via our support ticket system.

The following experience is ESSENTIAL to even be considered for this position:
• Some technical working knowledge of WordPress
• Prior project management experience
• Exceptional written English communication (5 stars+)
• Live chat experience

The working hours can be agreed, as minimum looking for 10 hours per day x5 per week: Wednesday - Sunday

SKILL SUMMARY
Web Development
Wordpress Development
Customer Service & Admin Support
Tech Support
English
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