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Virtual Assistant for Amazon

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TYPE OF WORK

Full Time

SALARY

$400/month

ID PROOF

40

DATE POSTED

Dec 11, 2019

JOB OVERVIEW

Seeking Virtual Assistant for customer service who have an extensive experience performing the following tasks and meet the following qualifications:

- Mastery of English language both spoken and written.
- Must be able to read and understand customer inquiries, and email communication.
- Must have excellent writing skills for writing customer service communications and email communications with client.
- Extensive experience in Amazon's Seller Central platform required including but not limited to:
o Buyer Seller Messaging/Customer service utilizing templates and custom responses - flagging emails as needed for client
o Seller Feedback Response and Removal
o Seller Support Case Management (Negative review removal)
o Listing optimization; including keyword research, and uploading images.
o Inventory management
o Social Media Direct Message Management
o Reading and marking customer messages as complete
o Utilizing templates and custom responses - flagging emails as needed for client
o Wholesale customer service
o Checking on status of customer purchase orders
o Responding to customer inquiries using templates and custom responses - flagging emails as needed for client.

SKILL SUMMARY
Customer Service & Admin Support
Phone Support Customer Support Email Support
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