Freelance
Hourly
TBD
Aug 11, 2019
We are an online marketplace in the food-tech field working with chefs, tour guides, etc.
We are looking for a Community Manager (Part-time) with experience in customer support to join our team.
Responsibilities Include:
- Assist our community of chefs with any questions or requests pertaining to our platform, upcoming experiences, tools and communication
- Conduct analysis on an on-going basis for key areas within the chef community and report findings internally
- Contribute to the development of our social and video content programs
- Help with administrative tasks
Requirements Include:
- 2+ years of experience in a customer service role
- Excellent verbal and written communication skills
- Strong data analysis skills
- Ability to be resourceful and responsive
- Possess an interest in food, culinary background preferred
- Working efficiently in a home office environment
- Proficient in Google suite and Excel
Please submit your answers to the following questions:
1. On a scale of 1 (not proficient at all) to 10 (very proficient), please rate your ability to simultaneously manage incoming phone calls and new
2. On a scale of 1 (not proficient at all) to 10 (very proficient), please rate your MS Excel and Google Suite skills.
3. Provide details on your past experience in sales, customer service or community management.
4. Elaborate on your culinary experience or interest.
5. What hours are you available during the week (please specify in PST)?
6. What is your expected hourly rate in USD?