Data Entry & Customer Service Support

We are a Digital Marketing Agency that helps our international clients to promote their products and services online. We are looking to hire an admin assistant in data entry tasks and handling basic customer enquiries Upgrade to see actual info experience is needed as training will be provided and we welcome fresh grad for this job.

REQUIREMENTS:
To meet the minimum requirements for this position, an individual must have the following required skills and abilities:
1. We prioritise good working attitude & diligence the most.
2. Extremely Meticulous attention to detail with no margin for errors. Take initiative to check for mistakes and make corrections.
3. Good data analytical skills - Will have to analysis data such as cost and profits to make the right bids.
4. Contactable via Whatsapp at all times - Our team will use Whatsapp to contact. Must be able to response fast, especially during working hour.
5. Stable and Fast internet connection with personal laptop/desktop.
6. Strong verbal and written skills in English
7. Must be a fast learner and willing to learn new tasks.
8. Ability to multi-task in a fast-paced and changing environment

EDUCATION & EXPERIENCE:
1. Fresh grad are welcome
2. Computer skills: MS Office, Email, Google Sheet, Docs
3. With basic customer service experience in answering customer enquries in email and Facebook.
4. Experience in Product research in Shopify or Amazon FBA is a plus point (Optional)

WORKING CONDITIONS & HOURS:
1. Working at home
2. 7 days work week (Ability to work on Weekends is required)
3. 8 Hours per day
4. Must be contactable at all times via WhatsApp & Skype.
5. Must not hold multiple jobs. This will be your only full-time job.

TESTS & VIDEO INTERVIEW:
1. Shortlisted applicants will be required for a Video Interview
2. Will be expected to pass any assessments or tests associated with the position

BONUS & SALARY INCREMENT
We believe in treating & paying our employees fairly. We also believe in making our own employees happy to make our customers happy! As the company grows, we would love to offer a generous bonus and salary increments based on excellent work performance and working attitude. But we regret to let the employees go if they are unable to meet the expected work performance and standard.

To apply for this job, please fill up the application form at Upgrade to see actual info.

We will only review the applicants who applied through the application form. Shortlisted applicants will be invited for a video interview and the selected one will commence work ASAP.