Nurse Virtual Phone response: Day and Night shifts available: stable and long term positions

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Full Time






Apr 01, 2020


The basics:
Answer calls and follow our protocols
choose a stable shift or Float to available shifts
count on getting paid on-time, everytime

Have an RN degree or higher level of medical education.
Have a quiet environment where phone calls can be answered in a professional manner.
Have a noise-canceling headset.
Our phone system requires > 5 - 10 Mbps speed internet to use it. Any less and you will not be able to work
Have a very stable internet connection
Be willing and interested to learn US healthcare and insurance rules
Have knowledge of Microsoft word and excel
Have worked in a clinical setting to understand patient needs
Have a stable availability with the long-term goal to continue
Have good English skills with great communication abilities
Must be analytical and takes initiative to solve problems
Have knowledge of RX refill request

Please do NOT apply if you do not meet the above requirements.

Enthusiasm and passion for healthcare
Be able to follow detailed instructions on our process
Ability to work well with others on the team

Excellent opportunity to work from home and become a team member.
This job is a great long-term opportunity for those wanting to work in a professional environment.
Pay increases are based on performance for qualified individuals who perform their tasks well.
We provide all the necessary communication tools needed for our practice.
All training provided to perform tasks.

Be a customer service representative to the company
Have good communication skills to handle calls in a professional manner
Assist in office staff with daily duties
Be available for calls to coordinate patient care
Request health records of a patient from the hospital
Receive calls from other facilities to communicate information to the on-call physician.
Document all activity
Pull information from the patient chart for the physician to review
Label and sort faxes

Shifts available 7 days a week: May work any of the shifts based on availability
All shifts are in Pacific Standard Time (subtract 8 hours to calculate Manila Time)
Weekend Preferred
5 PM - 1 AM California time (which is 9 AM - 5 PM Manila time)
1AM - 8 AM California Time (Which is 5 PM - 12 AM Manila time)

Please send a copy of your nursing (or medical) degree with a PDF (or word document) of your CV with a description of your abilities to our email at
do NOT send this as a link to Dropbox or other websites.

Please type the following word "IamNotARobot" at the beginning of your email. These steps will be a way for us to screen candidates who can follow directions. In the email, please repeat in your own words if you meet the listed requirements and if you do not, please explain why you think you will still be able to perform as well as other team members.

Applications sent without this required documentation will not be considered. Please note that going through so many applicants that don't take the time to read the post is frustrating so please make sure you read it and are a good fit for the position.

We look forward to hiring enthusiastic individuals who can work with a great team. This will be a very rewarding experience.

Looking forward to hearing from you!!

Speaking Writing
Customer Service & Admin Support
Phone Support
Professional Services
Medical Services
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