Manager - Customer Service (E-mail) & Graphic Design

[ PLEASE READ CAREFULLY - THIS APPLICATION IS COMPOSED WITH ATTENTION ]


WHAT DOES THE JOB INVOLVE:
1 - Customer Service, mostly done in writing: Email, Facebook Messenger, Amazon Messenger etc.
2 - Graphic Design: Mostly Illustrator and Photoshop.
3 - All type of work, for example: Research data, Analysing and Reporting updates on excel, Monitor developments online.

PRIMARY AND SECONDARY BENEFITS:
1 - Full-time: 40 hours per week. 36 hours working days AND 4 hours weekend.
2 - Three months trial
3 - Starting salary is $650/month - an increase of salary in six months to $700/month
4 - One year contract with an extension of two-year contract
5 - Paid holidays, 22 days per year
6 - Paid sick leaves, 10 days per year
7 - Thirteenth-month bonus payment end of the year ($700)
8 - You work from your home
9 - Flexible working hours

CONDITIONS:
1 - Fast internet connection is required and a must.
2 - Exclusivity Contract - Side project or Second Jobs are not permitted
3 - Permanent Contract for one year - Breach secured contract for one year
4 - You have one working space - at home or at your office
5 - You are willing to work in the afternoon and Evening hours, Philippines time

JOB EXPECTATIONS:
1 - Experience with customer service
2 - Skills in designs and tools like Photoshop, Illustrator.
3 - Interest and/or familiarity with video marketing and other marketing concepts
4 - You have an interest in analytical and Excel reporting skills
5 - Ability and willingness to work under pressure
6 - Team player - online communication with a team on a daily basis
7 - Academic English writing skills
8 - Results driven
9 - Willing to do overtime in urgent situations
10 - Skill to communicate online and at all time reachable when needed

THE COMPANY:
You will be working for a small online retail company. We do international business between China and USA. Our products are sold on online platforms in the USA. We sell between 8000 and 9000 products on a monthly basis. We have a team of 5 people, 1 in China, 2 in the Philippines and 2 in the Netherlands. Our team is our family, we work closely together and are in touch on a daily basis. We love what we do and support each other in the challenges our business encounters in this online world. Therefore we are looking for a new family member, one that is willing to grow with us in this amazing journey. Please send us your application only if you are really interested to be part of something, that something is our small online business. Thank you!

YOUR APPLICATION:
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