Customer Service & Data Entry Administrator

JOB OVERVIEW
**Opportunity for an ambitious; a driven individual with a desire to learn and grow within a company

About Us:

BioPak is the leading manufacturer and distributor for all environmentally-friendly hospitality solutions, ranging from cups & lids, trays, cutlery, and more. We are firm believers in taking responsibility for sustainability through every stage of our products’ lifecycle, whilst delivering excellent, fast, professional service to our customers.

Our Work Environment:

Our Team has grown rapidly from our inception in 2008 and we are proud to have maintained a top-class working environment for our staff.

Our Management Team is passionate, driven and enthusiastic, which flows into the way we work.
Our goal is to bring on board motivated, driven individuals who have a desire to be a part of a forward-thinking business. We pride ourselves on improving systems by questioning the status quo and utilising technology.

The Role:

As a Customer Service & Sales Administrator, you will join a dedicated team and be the first point of contact for our inbound customer orders & enquiries.

Your day to day will include:
**Entering orders into our platform (from emails, purchase orders)
**Data Entry Tasks (processing orders; various extra admin tasks)
**Helping customers with queries
**Advice on what to purchase
**Help to place an order
**Help with an existing order
**Additional duties and responsibilities as you grow

Many of our Leadership Teams started out in this Role!

About You:

**Fantastic Customer Service Skills
**Ability to multitask and prioritise work
**Positive open-minded attitude to learning
**Proven ability to work autonomously and proactively
**Ability to work proactively under time constraints
**Can use technology/software effectively and efficiently
**Previous Experience working with Australians will be highly regarded
**Netsuite experience will be highly regarded

**This is NOT an outbound sales or cold calling role

Interviews will be conducted via Skype and you may be required.

- Please let us know the result of your internet speed. http://www.speedtest.net/

-Please tell us about yourself & your home office setup - Are you in a quiet neighbourhood? Do you have children at home while you are working? Do you have a separate room for your home office?

*Only shortlisted candidates will be contacted.
Skills required:
• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
• English
- Speaking
- Writing
• Customer Service & Admin Support
- Customer Support
- Email Support
- Phone Support