Virtual Phone Assistant

- Responsible for making outbound calls to clients to confirm appointments
- Responsible for taking inbound calls and fielding to staff members
- Responsible for taking messages if needed and transcribing into CRM
- Responsible for communicating with Project Manager if not able to work due to power outage or sickness
- Responsible for possible light projects if time permits outside of daily phone handling
- Fluent in spoken and written English - REQUIRED
- Consistently organized, motivated and dependable.
- Effective Customer Service Professional with proven ability to multi-task, provide solutions and exceed client expectations.

PC must be compatible with Windows 7 or later or Mac OS X 10.10 or later