HR Administrative Assistant

The human resource assistant is primarily responsible for providing administrative support to the Human Resource Department and assist with the day-to-day efficient operations. This position will also provide coverage to as a virtual recieptionist as needed and assisting queries in live chat.

Essential Functions:

Enroll and remove employees in the employer pull notice program and work with the company to find and hire the correct staff for the role. Maintain staff records and notify managers to contact employee if there is a discrepancy in an employee’s record.
Monitor employees via our employee monitoring software, follow up on absence, tardyness or other issues where an employee is not undertaking their role correctly.
Make sure Employees have access to up to date and correct material.
Assist in maintaining the employees I-9 forms and updates employees work authorizations if required.
Assist employees in answering basic questions related to the employee handbook.
Creates and send out various surveys including retention.
Follow up on customer cancellation requests, resolve client rentention issues that can be resolved.
Maintain HR related documentationn and forms (EDD, Discovery, Anthem, Employee Handbook, etc.)
Updates HR policies as requested. * Coordinate companywide training and meetings.
Assist the employees regarding time management questions.
Assists with monitoring submission of employee timesheets and supervisor approvals for efficient processing of payroll.
Reviews FAA/DOT files for accuracy.
Assist the HR Manager, CEO and department with various projects and day to day tasks as needed.
Vet potential employee applications, run tests on potential candidates, carry out background checks.
Other duties may be assigned.
Additional Responsibilities

Receptionist Coverage:

Answers incoming telephone calls\live chat\tickets, determines purpose of callers and forwards calls to appropriate personnel or department.
Answering queries of customers in live chat\email.
Assists in ticketing system, determines nature of business, and announces visitors to appropriate personnel.
Maintains security by following procedures, monitoring logs and issuing access to website systems.
Maintain e-mail contact list and updates appointment calendar.
Receives, sorts, and routes email or queries in a timely manner.
Responsible for transitioning end of shift duties and coverage needs.
Assist with preparing for interviewees.
Other duties may be assigned.

Qualifications:

2-3 years’ experience in human resources.
Experience answering telephone calls.
High School diploma or equivalent required. Associates or bachelor’s degree preferred.
Knowledge of internationa law, preferably USA\UK such as federal and state laws.
Excellent computer skills, including Microsoft Word, Excel, Outlook and basic Power Point. Experience working with an HRIS preferred.
Excellent oral and written communication skills. Must be able to communicate with all levels of Management.
Ensures all tasks on hand and responsibilities are completed with due diligence.
Excellent interpersonal skills.
Ability to work as a team player.
Must have exceptional and follow through skills and attention to detail.
Able to exhibit a high level of confidentiality.
Organizational skills.
Able to multi-task in a fast paced environment without losing productivity.
Flexible schedule.

Physical Demands:

Ability to sit for long periods of time working with a computer.

Working Conditions:

This position is working from home, however you may be required to attend office environments as company grows\expands.

Travel: There is no travel required.

Language: Ability to read, write, speak and understand English.

Job Type: Full-time

Required education:

Bachelor's

Required experience:

intermediate level Microsoft Word and Excel: 1 year
receptionist, call center or high volume inbound calls: 1 year
Human Resources: 2 years

This is a full-time, long-term role and as such you will be contracted to us, Due to location-circumstances in that, we are both international and in Canada, this is a work from home role. Flexibility is preferable in terms of avaliablity\time as we operate 24/7 hours, 365 days a year. You must have the appropriate equipment\infrastructure e.g. good internet, a computer capable of running graphical applications (video games, Microsoft office etc).

Please note we run our own tests when it comes to select ( English language, background check, IQ etc)

If this is something you would potentially be interested in then please proceed to the following website: Upgrade to see actual info if you feel you meet the requirements stated above.

Then fill our the application form, any supporting information will greatly help you when filling this out.

We will then get back to you shortly for an interview if we feel you are a good fit. We have many roles available.