Passionate Virtual Assistant

We’re building software in the travel and hospitality industry, and we need a passionate Virtual Assistant with strong attention to detail.

JOB RESPONSIBILITIES:

1. Perform various admin-related and testing-related tasks on the software.
2. Conduct regular monitoring and checking of transactions for live customers.
3. Occasionally assist in responding to customer inquiries and concerns.


JOB SKILLS & REQUIREMENTS:

1. Number one skill needed is strong attention to detail. Need somebody who can spot issues early on, before they reach customers.
2. Number two skill needed is a strong sense of responsibility. Somebody who has to be followed-up several times is not a good fit for this role.
3. Capable of quickly adapting to changes in scope.
4. Demonstrated ability to learn new principles and methodologies. Has initiative and is very trustworthy.
5. Need someone who can take ownership of tasks and is able to commit to regular meetings and deliverables.
6. Is a good team player, able to communicate effectively and discuss the team's vision, methods, priorities and trade-offs.

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We need someone who has a passion for high performing teams, excellent customer experiences and beautiful software.