URGENTLY HIRING: Administration Officer

About this Role

You will be supporting the business by ensuring that all enrolments and withdrawals are processed
within a timely manner. Precise attention to detail in order to ensure that compliance and funding
requirements are met is essential. It is of the?utmost?importance that all information?entered?in our
student management database remains accurate and?up-to-date?at all times.

Competencies and Qualifications:
• Excellent verbal and written communication skill
• Excellent time management and organisation skills
• Understand how to use Teams for team collaboration
• A high level of maturity and the ability to communicate with a diverse range of people
• Advanced technical skills including MS Office (Word, Excel, PowerPoint, Outlook, Office365)
• Superior attention to detail and accuracy
• Excellent multitasking skills

Responsibilities:
• Process applications to enrolments based on compliance requirements
• Attention to detail when checking eligibility documents and Credit Transfers
• Making sure that appropriate and timely feedback is given to the Sales Team when a document
is not compliant to the standard
• Ensure that all student’s information in the Enrolment Form was checked before enrolling
• the student and requesting for Trainer Allocation
• Routinely check if all students enrolled were already assigned to the Trainer
• Action student withdrawals accurately in aXcelerate
• Efficient monitoring of personal email inbox and other shared mailboxes
• Respond to the Sales Team enquiries in a timely manner
• Other tasks assigned by the Admin Manager

To be Successful in this Role You Will Need:
• BPO Experience is preferred
• Experience in an administrative and office-based environment is extremely advantageous
• Previous RTO (Registered Training Organisation) experience would be highly valueD

Please answer the following questions when applying for this role:
1. How many years of experience do you have as an Administration Officer?
2. Do you have an RTO (Registered Training Organisation) experience?
3. Do you have a BPO experience?
4. How much notice do you need before you can start?
5. What is your salary expectation?

Please ensure that your application subject line reads "Administration Officer (Enrolment)" when applying. Additionally, kindly provide a link to your CV or send a copy to Upgrade to see actual info are unable to consider applications that do not follow instructions or provide incomplete information, including those without a CV. Thank you.