Operations Associate

Viral Coach is seeking a talented, detail oriented Operations Associate to help execute on a variety of vital tasks managing client data, databases and other operational resources as needed. We are looking for a motivated, self-starter with a good grasp on data entry and data management best practices using tools such as Google Sheets and Notion. Comfortable communicating using Slack.

You like efficient processes, good data, and spreadsheets. You ask questions, but are comfortable making decisions on sometimes incomplete information, using context. You often go above what is expected of you, identifying ways to improve procedures and streamline tasks.

Responsibilities/Expectations
Complete data entry tasks and database updates in a timely fashion
Perform internet research to locate social media profiles to complete data entry tasks
Communicate progress and escalate issues to appropriate people
Good working knowledge of data best practices
Competence with spreadsheets (Google Sheets and/or Excel)
Familiar with Notion preferred
Able to handle large data sets and make connections
Strong written and verbal communication skills
Speed and clarity in communication (primarily in Slack)
Willing to work in a fast-paced environment with an openness to change
2+ years of relevant experience in administrative/operations tasks
Assist with special projects and tasks as assigned

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Compensation

Compensation for this role starts at $5 - 7 USD per hour, with room to grow based on performance. This position is hourly and we expect to provide 35 to 40 hours of tasks per week. In this position you will be asked to maintain and submit a bi-weekly timesheet.

Schedule

The schedule is flexible. Many of the tasks you will perform in this role can be done asynchronously and do not require you to work our exact schedule, however we require at least some small overlap with our core business hours (10 to 6pm, Monday - Friday PST) in order to provide updates and hand off tasks. We do expect a check in every work day (Mon - Fri PST) via Slack