Operations Specialist / Aspiring COO

About HummingbirdOS, Digital Systems That Hum

This is the second company of owner, Ariana Dennis, and we are currently in soft launch phase. At HummingbirdOS, we specialize in optimizing digital operations for a diverse clientele, ranging from solopreneurs to established businesses. We enhance our clients' digital landscapes by implementing efficient systems for internal communications, automating workflows, and driving revenue through sophisticated digital marketing strategies. Our mission is to ensure that every aspect of our clients' digital operations runs as smoothly and effectively as a well-oiled machine, focusing on automation, allowing them to focus on their core business goals.

Job Description

We are seeking a highly skilled and proactive Operations Specialist to join our dynamic team. This role demands a keen attention to detail, a high level of organization, and a strong knack for problem-solving. The ideal candidate will not only execute operational tasks but will also contribute to the planning and development of operational strategies, ensuring efficiency and effectiveness in client projects. Excellence is our minimum performance standard.

If you're looking to work in a peak performance environment, learn a lot from a seasoned entrepreneur, and operate like a COO, this is the job for you! The right candidate will be supported financially, professionally, and beyond.

Working hours are between 10:00 AM - 6:00 PM MNL, Monday to Friday. Salary is negotiable for the right candidate.

Key Responsibilities

- System Setup and Integration: Configure and maintain various digital tools and platforms, ensuring seamless integration and functionality.
- Funnel and Workflow Creation: Design and implement effective sales and marketing funnels, as well as operational workflows that enhance productivity and business outcomes.
- SOP Development: Draft, refine, and document standard operating procedures (SOPs) to standardize and streamline operations across our client base.
- Research and Analysis: Conduct thorough market and operational research to support project needs and business development strategies.
- Problem Solving: Identify operational challenges and develop innovative solutions to enhance system performance and client satisfaction.

Type of Person We Are Looking For

- Detail-Oriented: You must have an exceptional eye for detail, ensuring no aspect of our operations is overlooked.
- Proactive Problem Solver: You are intuitive and can anticipate issues before they arise, addressing them efficiently.
- Type A Operator: Your organizational skills are top-notch, and you thrive in structured, fast-paced environments.
- Analytical Thinker: You possess strong analytical abilities, with a talent for turning data into actionable insights.
- Tech-Savvy: Proficiency with various digital tools and platforms is essential, as is the ability to quickly learn and master new software.

Required Qualifications

- Proven experience in digital operations, project management, or a related field.
- Strong familiarity with CRM systems, project management software, and digital marketing tools.
- Experience in creating and managing SOPs.
- Excellent research, analytical, and problem-solving skills.
- Superb written and verbal communication abilities.

Application Requirements

- Resume: Detailing relevant experience and skills.
- Cover Letter: Explaining why you are the ideal candidate for this role and how your skills align with our needs.
- Portfolio or Case Studies (if applicable): Demonstrating past work in system integrations, funnel setups, and/or SOP creation.
- References: At least two professional references.

DO NOT apply if you are lazy, look for shortcuts, or want to make a lot of money with minimal effort or focus.

We are willing to compensate exponentially for a qualified candidate.