Airbnb Virtual Assistant & Bookkeeper

Company Overview
We are a dynamic property management company specializing in short-term vacation rentals on platforms like Airbnb. Our commitment is to provide outstanding experiences for our guests and seamless operations for our property owners.

Job Description
We are seeking a highly organized and motivated Virtual Assistant to support our Airbnb operations. The successful candidate will assist with guest communication, bookkeeping, manage booking inquiries, update listing information, and handle scheduling for property maintenance.

Responsibilities
Communicate with guests via Airbnb platform to answer inquiries and resolve any issues.
Update and optimize property listings to improve visibility and attractiveness.
Coordinate with cleaning and maintenance staff to ensure properties are ready for guests.
Manage reservation calendar, process bookings, and handle cancellations.
Assist with administrative tasks such as record keeping and financial reporting using Google Sheets and QuickBooks Online.

Requirements
Must have excellent English reading and writing capabilities.
A deep understanding with the Airbnb platform and resolution center.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and meet deadlines.
Extremely proficient in using Microsoft Excel, Google Docs, and QuickBooks Online.
Must have previously held the position of a Level 2 Case Manager with Airbnb.

Benefits
Flexible working hours with the possibility to work from anywhere.
Competitive salary and performance bonuses.
Opportunity to grow within a thriving company in the hospitality industry.

How to Apply
If you are interested in joining our team, please visit the link below to apply. We look forward to reviewing your application!

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