Email Accountability Associate/Virtual Assistant

We are on the hunt for a meticulous and proactive Virtual Assistant/Email Accountability Coordinator to join our dynamic team. Your primary mission will be to oversee our company's email communications, ensuring that every message is acknowledged and addressed promptly, reflecting our commitment to exceptional service and responsiveness.

Key Responsibilities:
• Monitor and manage all incoming and outgoing emails during business hours (Mon-Fri, 9am-5pm EST).

• Ensure prompt responses to emails, targeting a response time within 12 hours.

• Track correspondence to verify timely and appropriate communication.

• Issue reminders for emails pending a response past the 12-hour mark.

• Escalate lingering email threads to management after 24 hours for resolution.

• Uphold the highest standards of confidentiality and professionalism.

Qualifications:
• A keen eye for detail and superior organizational prowess.

• Excellent written communication abilities.

• Self-motivated with effective time management skills.

• Proficient with Gmail, Outlook, Hubspot, Excel, Word, Microsoft Teams, and Google Suite.

• Previous experience in a similar role is advantageous but not mandatory.

Should you be interested, kindly send in your CV through Upgrade to see actual info or ping me on skypeUpgrade to see actual infoUpgrade to see actual info for faster and easier communication.