Virtual Assistant Short Term Manager

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TYPE OF WORK

Any

SALARY

open

HOURS PER WEEK

TBD

DATE POSTED

May 08, 2024

JOB OVERVIEW

Virtual Assistant for Airbnb Property Management

Are you a proactive and highly organized individual with a passion for hospitality and property management? We are seeking a dedicated Virtual Assistant to oversee the smooth operation of our Airbnb properties. As a key member of our team, you will play a crucial role in ensuring a seamless and delightful experience for our guests while optimizing the overall performance of our listings.
Responsibilities:
1. Listing Management: Create and manage property listings on Airbnb and other relevant platforms, ensuring accuracy, attractiveness, and consistency across all channels.
2. Booking Management:
• Handle new booking inquiries promptly and efficiently.
• Maintain an up-to-date calendar to ensure accurate availability information.
• Implement pricing strategies to maximize revenue.
3. Guest Communication:
• Respond to guest queries and concerns in a timely and professional manner.
• Provide pre-arrival information and assistance to enhance the guest experience.
• Monitor and manage guest reviews to maintain high satisfaction ratings.
• Logistics and Cleaning Coordination:
4. Coordinate with cleaning crews to ensure properties are well-maintained and ready for new arrivals.
• Schedule and oversee cleaning services efficiently.
• Maintain a detailed cleaning checklist to guarantee high standards.
• Listing Optimization:
5. Regularly review and update property listings to enhance visibility and attract high-quality clients.
• Implement strategies to improve listing performance and ranking on Airbnb.
• Create new listing .
6. Problem Resolution:
• Address and resolve any issues or complaints from guests promptly and effectively.
• Collaborate with Airbnb support to resolve technical or platform-related problems.
7. Guest Monitoring:
• Utilize monitoring tools to keep track of guest activity and ensure adherence to house rules.
• Implement security measures to safeguard property and guests.

8. Supply Management:
• Order and restock cleaning supplies as needed to maintain a well-equipped cleaning inventory.
• Monitor and replenish guest amenities to enhance the overall guest experience.

Requirements:
• Proven experience in property management or hospitality.
• Excellent communication skills.
• Strong organizational abilities and attention to detail.
• Familiarity with Airbnb platform and its features.
• Problem-solving skills and ability to handle unexpected situations.
• If you are ready to take on a dynamic role in the Airbnb property management space, we invite you to apply. Join us in providing exceptional experiences for our guests and optimizing the performance of our properties.

SKILL REQUIREMENT
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