Operations - $700+ USD / month

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TYPE OF WORK

Full Time

SALARY

$700+ USD / month

HOURS PER WEEK

40

DATE POSTED

May 08, 2024

JOB OVERVIEW

We are an innovative and quickly growing tech startup company based in the United States. We offer customers fast and easy upgrades to their home appliances. We are hiring for a role that focuses on our internal operations.

The Operations Associate role is similar to customer service and property management. It requires coordination, adherence to process documents, and communication with vendors via SMS and phone.

*Must have:
- Native level of English communication skills (business etiquette)
- 2+ years of experience in customer service and/or operations (B2C or B2B)
- Attention to detail, organization, and prioritization skills
- Proficiency using software tools including Slack, Google Apps, and more.
- Strong communication, customer rapport building, and closing skills
- Fast internet connection and computer
- Ability to learn quickly - a motivated self-starter eager to learn and grow in a dynamic environment.

*Nice to have:
- Experience in the home services industry.
- Leadership and management experience.

*Compensation:
- The starting hourly rate for this role is $4 USD / hour. There is an opportunity to grow your role and compensation over time.
- This is a full-time role of 40 hours / week

*Other information:
- Availability: The position is full-time, based on a 40-hour work week. Shifts are available starting at either 8AM or 11AM Pacific Time Zone. We ask that people work at least 5 shifts per week to reach a standard 40 hour work week. Shifts are available any day of the week including weekends.
- Location: This is a remote position.

If you are a driven self-starter, are excited about managing operations, and are committed to providing outstanding customer service, then we encourage you to apply for this opportunity.

Join us in shaping the future of the home services industry and making a positive impact on customers' lives.

**To Apply:**
- First, take our online assessment via this link: Upgrade to see actual info
- Then email us at Upgrade to see actual info with your resume or a link to your LinkedIn profile, and a note about why you’re a strong fit for this role
- After that, we will follow up with you via email

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