Remote admin

Job Overview:
We are seeking a skilled and organized remote Dental administrator to join our team. As a remote Dental admin, you will be responsible for providing excellent customer service and administrative support. This is a full-time position.

Responsibilities:
-We will provide full SOP and training.
- Answering phone inquiries after business hours and handling emergency calls and new patient inquiries after hours and scheduling them to be seen. Communicating with the in person staff about these new bookings via email and sending daily updates to management.
- Verify insurance coverage and process insurance claims
- Collect patient information and update electronic medical records (EMR)
- Assist with billing and financial transactions
- Coordinate patient's estimates to their insurance company for major work needed: crowns, wisdom teeth extractiond under sedation, Invisalign, braces, night gaurds and sleep appliances.
- Provide support to the dental team as required: answering emails of our three offices after hours.

Requirements:
- Familiarity with dental terminology and procedures is a plus
-We will teach you dental tooth numbering, common procedure codes (will share the fee guide with all commonly used codes), will teach you to read tooth numbers from xrays. (all easy to learn)
- Proficiency in computer skills.
- Excellent communication skills, both verbal and written
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone systems
- Professional demeanor and ability to maintain patient confidentiality