Customer Service Representative

Handle a high volume of incoming calls.
Answer sales inquiry
Determine and evaluate what customers need to be satisfied.
Establish trust and enduring connections with customer accounts by communicating honestly and actively.
Using the appropriate techniques and resources, provide information that is true, valid, and comprehensive.
Respond to customer queries, offer suitable remedies and substitutes promptly, and monitor the situation to make sure it is resolved.
Maintain communication with customers' logs, handle customer accounts, and organize paperwork.
Observe policies, rules, and communication protocols.
Go above and beyond to engage your customers.

**Extremely crucial**

2-year minimum in the same field.
has the ability to work unsupervised and independently.
able to manage comments and chat on social media.
possesses a great deal of adaptability and has experience with chat, phone, and email handling.
sound judgment when it comes to returns, following the company's guidelines.
Start as soon as possible. Please do not apply if you do not meet the requirements.

Take note:

Should you already be employed, please do not apply.