Collections RTM

Job Summary:

We are looking for a competent Collection Specialist to contact clients and collect outstanding rents. You will strike a balance between maintaining trustful relationships, and ensuring timely rent payments.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities:
*Call Residents to collect Rent
*Follow up Payment Arrangements
*Monitor accounts to identify outstanding rents
*Investigate historical data for each rent
*Take actions to encourage timely debt payments
*Process payments and refunds
*Resolve billing and credit issues
*Update account status records and collection efforts
*Report on collection activity and accounts receivable status
*Perform Other Duties as Assigned

Requirements and Skills:
*Proven experience as a Collection Specialist or similar role
*Knowledge of billing procedures and collection techniques (e.g. skip tracing)
*Working knowledge of MS Office and databases (Google Sheets, Property Management Software)
*Comfortable working with targets and deadlines
*Excellent communication skills (written and oral)
*Skilled in negotiation
*Problem-solving skills
*Experience using Propertyware is a PLUS!


Interested Applicants should send their CV and 2-Minute self-introduction video to Upgrade to see actual info with email subject: Collections RTM Application