Customer Success Manager

Customer Success Manager

Company Description:
Gym Desk Advertising” a division of Big Dream Weaver, LLC is a dynamic and innovative Digital Marketing company committed to excellence in media buying and digital marketing for the Fitness Industry. We value creativity, collaboration, and continuous growth, making our workplace an exciting environment for talented individuals.

Reports To
The Customer Service Manager will report to the Client Success Director.

# Join Our Team as a Customer Success Manager: Where Fun Meets Functionality!
:rocket: **

Are you ready to ride the rocket ship of our high-energy, fast-paced tech startup?** :rocket:
Greetings from sunny California! We're a vibrant tech startup, and even though we're all remote, our hearts and Slack channels are always buzzing with activity. We're on the lookout for a **Customer Success Manager** who's ready to jump into the deep end and swim with some of the biggest fish in the industry, all from the comfort of your home office!

## Why You'll Love Working With Us:
**Remote First:** Work from anywhere, pajamas encouraged!
**California Spirit:** We bring the innovation and fun of a Silicon Valley startup right to your doorstep.
**Dynamic Team:** Collaborate with energetic, creative, and supportive teammates who are just as passionate about technology as they are about TikTok challenges.
**Impact:** Your work directly enhances our clients' experiences, making you a superhero in a headset.

## What You'll Do:
**Be the Face:** Lead engaging client meetings that not only address their needs but also leave them feeling like they just had coffee with a friend.
**Drive Success:** Utilize your project management prowess to steer projects to success, from inception to applause.
**Analyze This:** Dive into metrics like a detective, using data such as Net Promoter Scores to enhance client happiness and loyalty.
**Lead Like a Boss:** Take charge of VIP client accounts, turning every challenge into an opportunity and every opportunity into a victory.
**Strategize and Socialize:** Bring your A-game to digital marketing strategies, ensuring our clients' digital footprints leave a lasting impression.

## Who You Are:
**A Communication Connoisseur:** Whether it’s presenting a webinar or crafting the perfect email, you make words dance.
**A Project Management Pro:** Timelines, resources, milestones—these are your tools, and you wield them with precision.
**A Digital Dynamo:** SEO, social media, and paid advertising aren't just buzzwords for you; they're your bread and butter.
**A Problem Solver:** You love a good challenge and have a knack for turning problems into opportunities.
**An Inspirational Leader:** You know how to rally the troops and lead your team to glory.
## Extra Awesome:
Experience with GoHighLevel? That’s a cherry on top!

## The Catch?
Yes, it’s a blast here, but don’t be fooled—it's not all high fives and happy hours. We operate on U.S. time zones, our clients are demanding, and the pace can be intense. But for the right person, it’s a perfect match.

## Ready to Make Magic Happen?
If you’re looking for a job that blends fun with professionalism and treats every day like a new adventure, we can’t wait to meet you. :star2: Apply now and let’s start this journey together! Click on this link to apply: Upgrade to see actual info , and submit your email account, CV and a cover letter highlighting your achievements. We believe in diversity and welcome applicants from all backgrounds to join our inclusive team. Come be a part of our growth story and help us shape the future of digital customer experiences! Join us in transforming the operational landscape and exceeding the expectations of our high-profile clients!

**Apply now and let’s start this journey together!** :rocket:
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We believe in diversity and welcome applicants from all backgrounds to join our inclusive team. Come be a part of our growth story and help us shape the future of digital customer experiences!

Shift
Official work shift 8 am - 12 pm PST (flexibility available depending on workload or department)
Onboarding 8:30 am - 12:30 pm PST - 2 days
Training 8:30am - 12:30apm PST - 2-6 days


Compensation
USD $850 - $1,100 per month