Operations Coordinator

Provides administrative assistance to various teaUpgrade to see actual infombers, including scheduling meetings, managing correspondence, and handling other clerical tasks to support smooth operations.

Dedicated to ensuring client satisfaction, managing client relationships, and addressing client needs and concerns throughout their engagement with our agency.

Responsible for sourcing, screening, and onboarding virtual assistants with the necessary skills and qualifications to meet client requirements.

Designs and delivers training programs to equip virtual assistants with the skills and knowledge needed to excel in their roles and provide high-quality service to clients.

Oversees day-to-day operations, including workflow management, resource allocation, quality assurance, and performance monitoring to ensure efficient service delivery.

Develops and executes marketing strategies to promote our agency's services, increase brand awareness, and generate leads through various channels, including digital marketing, content creation, and social media.