Virtual Office Assistant

We are an online luxury wig and hair piece marketplace for women with hair loss, alopecia, and undergoing chemo. We are looking for an office assistant who will help us with the following tasks:
- Online customer service: answering social media DMs, email messages, website inquiries
- Application intake processing for lightly worn hair pieces and ongoing management of resale hair piece listings
- Monthly online inventory management
- Basic analytics tracking on Excel

We are looking for someone who has the following skillsets:
- Extremely organized and high attention to detail
- Comfortable working in a fast paced environment with frequent changes
- Empathetic and customer first mindset
- Occasional video editing (not required)
- Willing to learn more about hair loss, alopecia and wigs!

Skills needed:
- Intermediate knowledge of Excel, Google Docs, Instagram (Reels, DMs, hashtags, etc.), Tiktok/Pinterest/Youtube

Number of hours needed:
- 4 hours a day with more as needed, weekends not necessary but ideal