Customer Service Representative (virtual)

Team Enoch is a leading provider of HVAC, electrical, plumbing, and roofing services in the DFW area. We pride ourselves on delivering top-notch service and exceeding our customers' expectations.

Job Description:
We are currently seeking a Customer Service Representative (CSR) with excellent English communication skills to join our team. The CSR will be responsible for handling customer inquiries, scheduling appointments, and providing exceptional service to our clients.

Key Responsibilities:

Answering incoming calls and assisting customers with inquiries
Scheduling appointments for service calls and installations
Providing information about our services and pricing
Resolving customer complaints and issues promptly
Maintaining accurate records of customer interactions and transactions
Requirements:

Excellent English communication skills, both verbal and written
Previous experience in customer service or a similar role preferred
Strong organizational and multitasking abilities
Proficiency in Microsoft Office and basic computer skills
Ability to work independently and as part of a team
Must be reliable, punctual, and customer-focused
How to Apply:

To apply for the position, please send a voice recording of at least 30 seconds highlighting your previous job experience and why you are interested in the position using Upgrade to see actual info. Additionally, submit your resume and contact information to Upgrade to see actual info & Upgrade to see actual info look forward to hearing from you!

Join Team Enoch and be part of a dynamic team dedicated to providing exceptional service to our customers!