VA - Scheduling Coordinator/Specialist

Company: Visiting Angels
Location: Remote (US-based)
Job Type: Full-time

Job Description:
Are you organized, detail-oriented, and passionate about providing support in the healthcare industry?
We're seeking Virtual Assistants who specialize in scheduling for our Home Care offices across the US.
As a Scheduling Specialist, you'll play a crucial role in ensuring seamless coordination between clients and caregivers.

Responsibilities:
Answering inbound calls from clients, applicants, caregivers, and leads.
Making outbound calls to leads, caregivers, clients, and responsible parties.
Efficiently scheduling client-caregiver visits.
Managing client and caregiver information and note-taking using Axiscare or similar software.
Responding to text messages and voicemails promptly.
Performing other necessary tasks as required.

Requirements:
Minimum of 6 months experience as a Virtual Assistant for home care agencies or BPO experience in Healthcare Accounts.
Basic knowledge of scheduling caregivers or similar scheduling tasks.
Strong English communication skills, both verbal and written.
Experience with Axiscare or similar healthcare software is highly preferred.
Access to a computer or laptop with at least an i3 processor or Ryzen 5, along with a minimum of 8GB of RAM.
Reliable internet connection with a minimum speed of 50mbps (Fiber preferred).
Dedicated workspace at home to ensure productivity.

If you meet these qualifications and are ready to make a difference in the lives of our clients and caregivers, we encourage you to apply now! Join our team and contribute to our mission of providing exceptional home care services.

How to Apply:
Please send us a message along with your resume link (public access) highlighting your relevant experience as a Scheduler.
We look forward to reviewing your application!