Virtual Assistant for Counseling Practice

We are a Counseling and Wellness agency in the United States. We work with clients ages 2+ to help with improvement mental and emotional wellbeing. We have experienced rapid growth over the last couple years and we are in need of a Virtual Assistant to help with automating processes, streamlining client on-boarding, and ensuring adequate and timely billing.

We are seeking a proactive and detail oriented person to join our fast-growing team. The ideal candidate will have experience with Insurance Verification, scheduling, billing, email correspondence, and schedule management.

Responsibilities:
- Process new client paperwork
- Verify insurance benefits and communicate results to clients
- Collect co-pays for completed sessions
- Email clients regarding insurance benefits, outstanding balances, and changes to scheduling
- Collect data on missed/cancelled appointments
- Communicate (mainly via email) regarding outstanding paperwork prior to initial appointment
- Additional tasks may be added as experience is gained

Requirements:
- Proficiency in written communication
- Proficiency in Google Suite (primarily sheets, doc, and email)
- Strong organizational and time management abilities
- Ability to work independently with minimal supervision (yet open to asking for support as needed)

There will be an opportunity to take on more responsibility and an increase in pay with this position.

Please email Upgrade to see actual info if you are interested in this position. In the subject line, please note "Virtual Assistant Position" along with your favorite color.