Customer Support for voice and non-voice accounts

We are looking for amazing Customer Service Representatives to join our Aventus team!

About Us:

We’re Aventus -- a boutique customer experience BPO located in Charleston, South Carolina. We launched 8+ years ago, and provide omni-channel support for over 30+ amazing clients and partners in the DTC and direct response markets.

Check out our website: Upgrade to see actual info

About You:

If you are a fast typer and have great English writing skills we would love to hear from you!

Requirements:

-40 working hours per week with Five 9 hour shifts with 30-minute lunch breaks and two 15-minute breaks
-WAH Equipment (desktop/laptop, headset, reliable internet connection, quiet workplace)
-English Proficiency (Impeccable grammar and writing skills)
-Problem-solving oriented and pays great attention to details
-Be able to type at least 50 wpm
-At least 2 years of Customer Service experience in the BPO industry
-Experience managing ticketing platforms (Zendesk, Gorgias), softphone systems (Five9, others), CRMs, and Google Spreadsheets.
-Ability to work as an active member of a team

What you can expect from Aventus:

-Grow with us! You'll be joining one of the fastest-growing BPOs in the United States, with the opportunity to scale and build your career with us.
-PH worked Holidays paid 100% more and 30% more for Special worked Holidays
-100% remote, work from the comfort of your home (or anywhere, as long as you have a professional, quiet, distraction-free environment).
-Positive, friendly work culture.
-Performance evaluations and annual reviews. Get rewarded for your hard work.