Global Director, Content Operations (Contract)

At Upgrade to see actual info, our mission is to open the door to the life-changing impact of education and help make education accessible for all. As a nimble growth stage start-up, we've emerged as the leading online education platform helping over 30 million learners and educators each month. Upgrade to see actual info has earned numerous awards and it has been recognized as one of the most transformational companies in EdTech, living up to our commitment to all learners: Breakthroughs Start Here. From students and educators in over 9,000 school districts that use Upgrade to see actual info, to working adults striving to complete their college degree or gain professional certifications, we empower them to reach their full potential. Our product is our impact! Across our college programs alone we have saved students over $200M in tuition and enabled tens of thousands to become nurses, teachers, accountants and more. Additionally, as part of our mission we’ve donated over $27 million across social impact programs to learners and educators.

The Director of Content, Global Operations will grow and lead our content operation, which is responsible for planning and creating millions of pieces of educational content. We are looking for a leader with experience building and managing teams globally.

If you are interested in this role, please apply to the site on Upgrade to see actual info's Career Page: Upgrade to see actual info

What You'll Do:
- Drive global expansion and the creation of high-quality educational content through our network of thousands of freelancers
- Lead and develop talented, motivated content teams across the world and achieve high performance through building vision and delivering on stretch goals
- Champion responsible use of AI to impact efficiency and quality in content operations
- Evolve team structures and collaborate with product managers and leadership to align content needs and deliverables?
- Problem solve using data to address process, efficiency, or quality opportunities

What You'll Bring To The Role:
- 7-10 years of leadership experience building and managing teams, preferably in ed tech or online content development
- Experience building, growing or running global operations
- Experience working with AI tools such as Chat GPT or Bard and developing ways to integrate those tools into our content operations process
- Strong understanding of SEO principles and tools
- Ability to be both a hands-on manager when required but also a strategic leader working with cross functional teams and leadership
= Experience leading content development within education, ed tech or scaled digital content