Administrative Assistant / Customer Service Assistant

About Us:
Two Lighthouses Ltd manage different brands in a range of different industries. Including Home and Garden Supplies, Safetyware and PPE, Suitcases and Luggage. We currently have three Virtual Assistant from the Philippines. Having recognized the significant benefits that virtual assistants bring to our businesses, we are now extending our expertise to help other UK based companies hire top talent from across the globe. Through our firsthand experience and proven success, we are uniquely positioned to assist businesses in finding and hiring virtual assistants who positively impact the business, whilst also ensuring a positive work environment for the remote worker.

Client Details:
The client has been established for many years in the seed / agriculture market. They are a very professional, family run business, who take care of their employees and customers. After rapid growth in recent months, they are looking for a talented, hardworking individual to join their team and help with the workload.

Responsibilities:
Provide exceptional customer service by promptly responding to customer inquiries digitally.
Conducting basic accounting procedures including checking and querying supplier invoices ready for payment
Maintain updated records of stock levels and prices.
Handle haulage claims efficiently and effectively.
Help with further adhoc administrative taxes as per the businesses needs.

Qualifications:
Prior experience in customer service or administrative roles is preferred.
Looking for a hardworking individual, who is willing to go above and beyond.
Strong attention to detail and accuracy in tasks.
Excellent proficiency in English including both written and spoken.
Demonstrated ability to deliver outstanding customer service.
Flexibility to take on various tasks and adapt to changing priorities.
Resilience to work with minimal supervision, thrive in a fast-paced environment, and manage multiple tasks simultaneously.

Other Requirements:
Proficiency in using computers and various software applications.
Hours: Part-Time: 20 hours per week - Between 8:30 AM - 12:30 PM UK Time
Own computer (i5 processor or equivalent) with a working camera, and a headset
Reliable internet connection with a minimum speed of 10 Mbps and backup options.
Must be hardworking and willing to learn

Benefits:
A monthly salary of 15,000 php will be split and paid on the 15th and 30th of each month.
13th month pay included
You will accrue 1 paid holiday for every full month worked


Other Details:
Your position and compensation will be reviewed after 3 months. This position could be extended to a full time position based on performance.

Next Steps // Want To Apply
Respond with a message introducing yourself
Include the word "Lighthouse"
Include a link to your Resume (applications with no resume attached will not be considered)