Talented Virtual Assistant Required

We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. The job is for 40 hours per week and they are to be completed between 9am-5pm (UK Time).

As a Virtual Assistant, you will perform various administrative tasks, including answering emails/live chat, answering customer phone calls and processing orders using Shopify. For this role, a strong internet connection is required, along with previous customer service experience and excellent communication skills.

Ultimately, you should be able to handle administrative projects and deliver high-quality customer service under minimum supervision.

Your responsibilities:

Answering live chat enquiries
Answering customer phone calls
Respond to customer emails
Order processing administration
Uploading products to Shopify
Keeping Shopify inventory levels up to date


Requirements and hard skills:

Over 5 years previous experience in the Business Process Outsourcing industry
Effective english communication, both written and spoken
Excellent phone, email and instant messaging communication skills
Respond to this job post and include an image of a Carabao
Data entry skills
Fast internet speed


Soft skills required:

Solid organisational skills
Self-motivated attitude with the ability to work with minimal supervision
Cheerful and friendly attitude
Willingness to learn everyday

Opportunities

This job is an opportunity for a hardworking self-sufficient individual to help a business to grow and provide customers with a great shopping experience. You will be part of a growing team working together to provide people with high-quality products in the UK.

There will be opportunities for you to increase your salary as the business grows with your help. You will be given training to ensure that you are confident in your job role. Once you have settled into your role, you will be trusted to improve business processes and make decisions using your judgement.


Next Steps -> Please respond to this job post and include the following materials:

- Your resume / CV
- Your cover letter explaining why you are suited for this role (2 paragraphs)
- Screenshot of your internet speed test results on Google
- 30 second voice recording where you explain why you are a good fit for this job to determine your spoken English skills
- English grammar test results from the British Study website
- List 5 examples of brands that we are currently selling through our UK online website - Eco Bike Company
- Over 5 years previous experience in the Business Process Outsourcing