Insurance Administrative Assistant

We are currently seeking a skilled and experienced Customer Service and Administrative Virtual Assistant to join our team. 
The ideal candidate will play a crucial role in supporting our underwriting process, assisting with document collection, issuing certificates of insurance, conducting property research, and providing administrative support to ensure the efficient operation of our business.
 
Responsibilities:

- Assist with underwriting tasks, including gathering and verifying customer information, assessing risks, and preparing underwriting documentation.
- Collect and organize documents required for insurance applications, endorsements, and policy renewals.
- Issue certificates of insurance and other policy documents accurately and in a timely manner.
- Conduct property research and analysis to support underwriting decisions and policy issuance.
- Ensure compliance with industry regulations, codes, and documentation requirements.
- Create binding policies and ensure all necessary paperwork is completed accurately.
- Assist clients in filing insurance claims and provide support throughout the claims process.
- Handle sensitive and confidential information with discretion and professionalism.
- Utilize technology and software tools to streamline processes and improve efficiency.
- Work effectively in a fast-paced environment, managing multiple tasks and priorities simultaneously.
- Provide exceptional customer service to clients, addressing inquiries, concerns, and requests promptly and professionally.
- Maintain up-to-date knowledge of insurance industry trends, regulations, and best practices.
 
Requirements:

- Previous experience working in a commercial insurance company or similar role is highly preferred.
- Strong understanding of insurance policies, codes, and documentation.
- Excellent organizational skills and attention to detail.
- Proficiency in using technology and software applications relevant to the insurance industry.
- Ability to work independently and collaboratively in a virtual team environment.
- Exceptional communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality and integrity.
- Familiarity with legal aspects of the insurance business is a plus.
- Common sense and sound judgment in decision-making.
- Flexibility to adapt to changing priorities and deadlines.