Vacation Rental Guest Services Virtual Assistant

Heartwood Furnished Homes is a vacation rental management company looking for an amazing virtual assistant to join our team. If you're a pro at providing top-notch customer service and love chatting with people from all around the world, this job is perfect for you! As our specialized guest response virtual assistant, you'll be responsible for handling all guest inquiries, ensuring they have a smooth and memorable experience from start to finish.

What you'll be doing:
-Responding to guest inquiries via email, phone, and messaging platforms in a friendly and timely manner.
-Providing detailed information about our vacation rentals, amenities, and local attractions to help guests make informed decisions.
-Assisting with booking reservations, handling payment inquiries, and resolving any issues or concerns that may arise during a guest's stay.

What we're looking for:
-Excellent written and verbal communication skills in English.
-A friendly and empathetic attitude with a knack for building rapport with guests.
-Strong organizational skills and the ability to multitask effectively.
-Experience in customer service or a related field is a plus, but if you're a quick learner, we'd love to hear from you!

This is a full-time position, requiring 40 hours per week, and we're offering a competitive salary of $750 per month. So, if you're ready to be part of an awesome team, assisting guests in creating unforgettable vacations, then send us your application today. We can't wait to hear from you!

Weekend availability is required.