Inside Business Development Specialist

Role and Key Responsibilities:

Identify, Initiate and manage sales conversations with potential and existing Client(s) via phone, email, and other communication channels.
Work within a dedicated territory and team and / or as Individual Contributor (“IC”) for potential client(s) to achieve the revenue-based quota by selling services, may offer up- sell opportunities.
Provide accurate weekly/ monthly/ quarterly sales forecast.
Mastery of product knowledge and technical understanding of services to assess client requirements.
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage.
Manage external competitive pressures and handle objections to retain customers or win new customers.
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound.
Work with the team and management to provide professional experience during all interactions with customers and prospects.
Maintain the customer management system (CRM) to ensure all relevant data is captured.
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

Key skills & knowledge:

2+ years of experience working in sales capacity.
Prior success in achievement of personal and company sales quota/goals.
Experience in high-volume calling.
Experience learning new technology and data.
Problem solving skills.
Excellent knowledge of MS Office programs.
Experience working with Upgrade to see actual info or similar CRM.
Preferred experience in Mortgage products.

Work Hours: 8AM to 5PM EST