Airbnb Guest Coordinator

Simple BnB is Toronto’s fastest growing Airbnb Hosting company, with a portfolio of properties in downtown Toronto and Vancouver Canada. WIth a portfolio of almost roughly 70 properties, Simplebnb hosts over 200 reservations each week, and is quickly growing as Toronto's premier short term rental accommodation provider.

What You’ll Be Doing

You will be working with several other teaUpgrade to see actual infombers based in Toronto and remote who have been working in the guest communications and coordination position for over 1 year.
Provide prompt communication to guests using Guesty, a property management software that facilitates communication and calendar management for Airbnb guests.
Assist guests with check-in, check-in, parking, operation of appliances, and any customer service related questions pertaining to their stay
Communicate daily with cleaning team, report and coordinate maintenance issues, make orders for supplies, coordinate various items to be purchased for the rental properties.
Create new Airbnb listings, sync with Guesty, ensure photos and descriptions are optimized
Create check-in and out documents for new properties
Manage a number of spreadsheets with information related to logins of airbnb accounts, listing information, internet and hydro information etc..

Work will mainly be between the hours of 1PM and 9PM EST