Amazon Virtual Assistant

The Role:
We're on the hunt for a diligent and dedicated virtual assistant to oversee the day-to-day operations of our e-commerce business. This role involves handling customer inquiries, keeping an eye on operational metrics, and tackling various administrative tasks.

Responsibilities Include:
- Monitoring Amazon activities daily, such as inventory, sales, feedback, and addressing any issues that arise.
- Addressing issues with Amazon Seller Support / Account health as they arise.
- Ensuring product listings are active and optimizing them for better visibility, rank tracking etc.
- Managing Shopify operations, including sales tracking and resolving order issues.
- To show you've carefully reviewed our job description, please include "Tiger" in the subject line of your application.
- Providing top-notch customer service by promptly responding to messages and prioritizing quality over quantity.
- Crafting and dispatching email newsletters.
- Identifying areas for process improvement and implementing solutions.
- Handling other administrative and reporting duties as needed.


Preferred Experience:
- Familiarity with Amazon Seller Central, Shopify, Gorgias, and Sendlane (Klaviyo experience also considered).

Must-Have Qualifications:
- Exceptional attention to detail.
- Proficient English skills with an understanding of the US consumer mindset.
- Agility in learning new concepts and adapting to change.
- Ability to work autonomously and take initiative in process enhancement.
- Full-time availability and commitment to ongoing monitoring of customer inquiries.
- Comfortable working remotely and following guidance from a remote supervisor.
- A positive attitude, self-motivation, and strategic thinking skills.

What We Offer:
- Opportunities for skill development and growth within a supportive team environment.
- Remote work flexibility.
- Full-time

Who We Are:
So yeah, we make vegan protein shakes which we sell online, mainly on Amazon in both the US and UK. And guess what? Our team is small, but packed with super-talented and dedicated folks. We don't mess around - we're on a mission to build the best small company in the world! Want to come with us? You'll need to be able to keep up.

How to Apply:
- Write a few lines to explain why YOU would be a great fit for THIS role.
- Not long-winded. Less is more.
- If you copy and paste a generic response, then this job just isn't for you.
- Also, attach your resume or link to your resume.
- Start the message with “Dear Ms. Smith”