Virtual Assistant Carrier Booking/Dispatch Freight Coordinator

Job Responsibilities:
Manage inbound and outbound calls with TL carriers.
Negotiate rates and secure bookings with TL carriers.
Track and trace shipments efficiently.
Handle live updates through the company's system portal and ensure they are managed within the specified turnaround time.
Assist the team/management in completing reportorial requirements.
Contribute to company development through involvement in process design initiatives and participation in various training sessions for company processes and activities.
Take accountability for delivering high-quality, phone-based customer service to callers.
Provide backup support for the team/management as required.

Qualifications:
Essential experience in coordinating, dispatching, and booking loads with truckload carriers.
Strong verbal and written communication skills.
Proficiency in finding trucks, booking loads, negotiating rates, tracking and tracing shipments, posting loads on DAT and ITS, and retrieving POD/paperwork.
Keen attention to detail.
Analytical skills.
Ability to work under pressure with minimal supervision.
Proficient in Microsoft Office.
International business and multicultural skills.
Effective interpersonal skills.
Quick learner, flexible, hardworking, and reliable.
Patience in handling tasks.
Demonstrates commitment to quality and meeting quotas.
Utilizes excellent organizational and multitasking skills.
Possesses an advanced understanding of internal business processes and workflows.

Computer Specification Requirements:
CPU: (quad-core)
GPU: Integrated graphics (or a low-end dedicated GPU if needed)
RAM: 16GB DDR4 RAM
Storage: 500GB NVMe SSD (or larger if needed)
Operating System: Windows 10/11 or macOS
Power Supply: 450W (or higher)
Cooling: Stock CPU cooler or basic aftermarket cooler
Motherboard: Mid-range motherboard with support for the chosen CPU and RAM
Networking: Gigabit Ethernet or Wi-Fi for internet connectivity

Employment Type: Fulltime ONLY, Remote/WFH
Salary: TBD
Starting Date: ASAP

Please attach a link to your resume and indicate the position you are applying for when sending the application.
Note: The interview will be conducted over video via MS Teams.