Virtual Assistant - Housing Access

CANDIDATES: PLEASE INCLUDE VIDEO OF YOU SPEAKING

Key Responsibilities:
Client Interaction: Engage with clients to understand their housing needs, preferences, and challenges. Provide empathetic support and guidance throughout the housing search and stabilization process.
Property Management Liaison: Build and maintain positive relationships with property managers and landlords to secure housing options that meet our clients' needs. Negotiate lease terms and resolve any housing-related issues that arise.
Rental Assistance Coordination: Work closely with local and federal rental assistance programs to secure funding for eligible clients. Guide clients through the application process and ensure compliance with program requirements.
Documentation and Compliance: Maintain accurate and up-to-date records of client interactions, housing placements, and financial assistance provided. Ensure all activities are in compliance with company policies and relevant regulations.
Collaboration: Work collaboratively with case managers, social workers, and other teaUpgrade to see actual infombers to develop comprehensive housing solutions for clients. Participate in teaUpgrade to see actual infoetings and contribute to the continuous improvement of our services.
Qualifications:
Bachelor's degree in social work, human services, or a related field preferred.
Experience in housing coordination, social services, or property management is highly desirable.
Strong communication and negotiation skills, with the ability to interact effectively with clients, property managers, and assistance programs.
Knowledge of local housing markets, rental assistance programs, and relevant regulations.
Compassionate and client-centered approach, with a commitment to helping individuals and families achieve housing stability.
Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office and database management software.